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Distance Sales Contract
ARTICLE 1 - SUBJECT AND PARTIES OF THE AGREEMENT
1.1. This agreement determines the rights, obligations, and legal responsibilities of the BUYER (whose details are provided below) regarding the purchase of products and services from the website www.3ax.com.tr (hereinafter referred to as the "WEBSITE") operated by the SELLER, as well as the delivery of these products to the specified address. This agreement is established under the provisions of Law No. 4077 on Consumer Protection and the Regulation on Distance Contracts. In cases not regulated in this agreement, the relevant legal provisions shall apply.
1.2. By confirming this agreement and/or accessing the WEBSITE, placing an order, and making a purchase, the BUYER acknowledges and declares that they are fully informed about the essential characteristics, price, payment terms, delivery conditions, and the right of withdrawal for the goods or services being sold. The pre-purchase information displayed on the payment page of www.3ax.com.tr and the issued invoice are integral parts of this agreement.
ARTICLE 2 - PARTIES
2.1. SELLER
Company Name: 3 Axis Printing Technologies Industry and Trade Inc. (hereinafter referred to as the "SELLER")
Address: Esenkent Mh. Nato Yolu Cd. No.238 34776 Ümraniye / Istanbul
2.2. BUYER
Full Name:
Address:
Phone:
ARTICLE 3 - DATE OF AGREEMENT
3.1.This agreement is deemed concluded upon the completion of the BUYER’s order on the WEBSITE, and a copy of the agreement is sent to the BUYER’s email address.
ARTICLE 4 - PRODUCTS AND SERVICES SUBJECT TO THE AGREEMENT
4.1. This agreement is considered to have been concluded on the date the BUYER completes their order on the WEBSITE, and a copy of the agreement is sent to the BUYER’s email address.
ARTICLE 5 - DELIVERY OF PRODUCTS
5.1. The PRODUCT will be delivered within 30 days at the latest to the address specified by the BUYER on the WEBSITE, or to the designated recipient at the specified address, along with its invoice, securely packaged and in proper condition. If necessary, this period may be extended by 10 days with prior written notification to the BUYER. Shipping costs are the responsibility of the BUYER.
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Payment Method:
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Delivery Address:
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Recipient:
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Invoice Address:
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Shipping Cost:
5.2. If the PRODUCT is to be delivered to a person or entity other than the BUYER, the SELLER cannot be held responsible if the recipient refuses to accept the delivery.
5.3. The BUYER is responsible for inspecting the PRODUCT upon delivery. If any damage due to shipping is detected, the BUYER must refuse the delivery and request a damage report from the courier company. Otherwise, the SELLER will not be liable for damages.
ARTICLE 6 - PAYMENT METHOD
6.1. As installment sales are only available through bank credit cards, the BUYER acknowledges that they must confirm interest rates and default interest information with their respective bank. Interest and default interest terms will be applied in accordance with the credit card agreement between the BUYER and the bank. Installment or deferred payment options provided by banks or financing institutions are considered credit and/or installment payment facilities provided directly by those institutions, and transactions made under such facilities do not constitute an installment sale under this agreement.
If the BUYER defaults on payment, a monthly default interest rate of 2.5% will be applied.
ARTICLE 7 - GENERAL PROVISIONS
7.1. The BUYER acknowledges that they have read and understood the basic features, price, payment method, and delivery details of the products displayed on the WEBSITE and have provided electronic confirmation to proceed with the purchase.
7.2. By electronically confirming this agreement, the BUYER acknowledges that they have read the pre-purchase information form available on the WEBSITE, understood all terms, and accepted the obligation to pay upon order confirmation.
7.3. The SELLER is responsible for delivering the ordered PRODUCT in compliance with the specifications stated in the order, free of defects, and along with warranty documents and user manuals if applicable.
7.4. Before the fulfillment period expires, the SELLER may supply the BUYER with a different PRODUCT of equal quality and price.
7.5.If the fulfillment of the order becomes impossible, the SELLER will notify the BUYER and may offer an alternative PRODUCT of equal value and quality.
7.6. If the order payment is not completed or canceled by the bank, the SELLER is released from its obligation to deliver the PRODUCT.
ARTICLE 8 - RIGHT OF WITHDRAWAL
8.1. The BUYER has the right to withdraw from the agreement within 30 days from the date of receiving the PRODUCT without providing any reason or incurring any penalties.
8.2. To exercise the right of withdrawal, the BUYER must notify the SELLER in writing within this period. The PRODUCT must be returned with its invoice and delivery receipt. The refund will be processed within 10 days after these documents are received.8.3.
If the invoice is not returned, VAT and other legal obligations cannot be refunded.8.4. Products that are custom-made, modified upon request, perishable, or have an expiry date cannot be returned under the right of withdrawal.
8.5. If a product was purchased during a promotion, any return or exchange will be subject to the promotional terms.
ARTICLE 9 - PRODUCTS NOT ELIGIBLE FOR RETURN
9.1. The following products cannot be returned:
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Single-use products
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Software and digital programs
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Perishable goods or items with an expiration date
ARTICLE 10 - DISPUTE RESOLUTION & GOVERNING LAW
10.1. In case of any disputes, the records of the SELLER (including electronic records) shall serve as definitive evidence. Consumer Arbitration Committees and Consumer Courts in the jurisdiction of the BUYER and SELLER shall be authorized to resolve disputes.
10.2. The BUYER acknowledges and declares that they have read, understood, and accepted all the terms of this agreement, including the order form, and that they have been provided with all necessary pre-purchase information.
This agreement is deemed to have been signed and entered into effect as of the date the BUYER confirms the order on the WEBSITE in compliance with the Regulation on Distance Contracts.